Privacy notice

MANEWAY is the men’s hair-system brand by Crown & Confidence Co. Crown & Confidence Hair Ltd (company no. 17435619) operates this website. You can contact us at the email below with a privacy question or request.

Depending on how you use our services, this can include your name, contact and delivery details, order history, payment confirmation, correspondence, selected hair-system specifications and appointment requests. If you ask for matching help, you may choose to provide measurements and photographs.

Your manual Passport records the product actually purchased and supplied, including its base, colour, grey blend, original size, density and agreed preparation. Later fitting or cut-in information may be added manually as separate supplementary notes; it does not overwrite the original specifications. A reference code is not a password or proof of identity.

Order contact, delivery and selected-product information is needed to fulfil your order. Optional photographs are not needed for a standard purchase. Avoid sending medical records; discuss any information genuinely needed for a particular service with us first.

We use order and matching information to take steps you request before a contract and to fulfil that contract. We keep transaction information where needed for legal accounting obligations. We may use relevant correspondence and security information for legitimate interests in answering enquiries, preventing misuse and resolving problems, balanced against your rights.

Optional marketing and uses that require consent are handled separately. Sending a support enquiry or a matching photo does not give us permission to publish it. Any proposed testimonial or public before-and-after use requires a separate choice.

A photograph is personal data when it identifies you; it is not automatically biometric identification data. Photographs or messages can nevertheless reveal health information. If we need to process special-category information for a service, we will explain the purpose and applicable legal condition, including obtaining explicit consent where relied upon.

You can withdraw consent for an optional use. This does not undo lawful processing already carried out, and we explain if withdrawing a necessary permission means we cannot continue a particular optional service.

Relevant information may be handled by providers that support our website, payment processing, customer communications, delivery, bookings and professional advice. Only the information needed for the particular task should be shared. This public website does not take payments.

If you ask us to arrange independent professional support, we tell you who will receive relevant information. If that professional acts as a separate controller, their own privacy notice applies to their processing.

Service locations and any international-transfer safeguards are described in the section below. We explain what is shared when you request support involving another provider.

We retain information only for the purposes for which it is needed. The period depends on the type of record: fulfilling orders, supporting an active saved specification, resolving an open enquiry or meeting applicable accounting and legal requirements.

We review records when those purposes end and delete or anonymise information that is no longer needed. Optional matching photographs should not be kept merely because an order exists. Ask us about your record or request deletion; we will explain any information we must retain and why.

Depending on the circumstances, you may request access, correction, deletion, restriction or portability of your information. You may object to processing based on legitimate interests and can object to direct marketing at any time. Where we rely on consent, you can withdraw it.

Contact us using the email below. We may request proportionate information to verify your identity before disclosing records. You can raise a concern with us or complain to the ICO.

Cookies and device storage can support functions such as keeping a shopping bag and remembering privacy choices. Technologies requiring your consent are used only after you make that choice.

Your draft and Bag are stored on your device. Choosing to enquire opens a draft in your email app. MANEWAY receives your specifications when you send the email. This site does not collect billing or shipping addresses.

The information below describes the technologies used, their purposes and durations. It also explains the available controls for changing your choices.